Delivery Policy
We aim to provide timely and reliable delivery of your orders from our online bookstore. Processing time for most physical book orders is 1–3 business days, during which we confirm payment, prepare, and package your items. Shipping times vary depending on your location and selected shipping method. Standard shipping typically takes 5–7 business days, while express shipping takes 2–3 business days. Delivery timelines for international orders may range from 10–14 business days, depending on the destination and customs processes.
We provide tracking information for all physical orders once they have been shipped, allowing you to monitor your delivery. In the event of delays due to unforeseen circumstances such as high demand, weather conditions, or courier issues, we will notify you promptly. We are not responsible for delays caused by customs clearance or other factors beyond our control. If a package is returned to us as undeliverable due to incorrect address details or failed delivery attempts, we will contact you to arrange reshipment or a refund where applicable. For digital products such as eBooks or audiobooks, delivery is typically instant upon successful payment confirmation via download links or email access. We reserve the right to refuse or limit delivery to certain locations due to legal, logistical, or security constraints.